Propel System Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Propel Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Propel Import Operational
90 days ago
100.0 % uptime
Today
Propel Export ? Operational
90 days ago
100.0 % uptime
Today
PDF Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Propel SSO Server ? Operational
90 days ago
99.98 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
FDA Medwatch Integration Operational
90 days ago
100.0 % uptime
Today
AWS S3 Integration Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

FDA Migration to NextGen, AS2 for Medwatch Submissions Impacted Apr 11, 2025 21:00 - Apr 14, 2025 06:00 PDT

The FDA's announced system migration to NextGen is scheduled for April 12 (12:00 AM ET) – April 14, 2025 (9:00 AM ET). No submissions are supported during this period. The FDA has confirmed that AS2 will be supported post-ESG NextGen go-live. Current file naming conventions and digital certificates will remain unchanged for AS2 submissions.

Propel currently uses AS2 for MedWatch submissions.

The FDA will continue to support AS2 submissions, but the AS2 endpoint must be updated to the ESG NextGen endpoints:
- Production submissions: https://uploadapi-esgng.fda.gov:4080/as2/receive
- Test submissions: https://upload-apiesgng.fda.gov:4080/as2/receive/test

Propel has successfully performed AS2 UAT test submissions per FDA guidance NextGen AS2 UAT Guide: https://esgng-uat.preprod.fda.gov/assets/documents/AS2%20Setup%20Instructions.pdf
Summary Test Results available upon request.

We apologize for any inconvenience. For more information, or if you have any questions, please contact the Support Team at support@propelsoftware.com.
Posted on Mar 31, 2025 - 16:25 PDT
Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage