Propel System Status
All Systems Operational
Propel Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Propel Import Operational
90 days ago
100.0 % uptime
Today
Propel Export ? Operational
90 days ago
100.0 % uptime
Today
PDF Generation Service ? Operational
90 days ago
99.78 % uptime
Today
Propel SSO Server ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.23 % uptime
Today
FDA Medwatch Integration Operational
90 days ago
96.92 % uptime
Today
Solidworks Integration Operational
90 days ago
100.0 % uptime
Today
Onshape Integration Operational
90 days ago
100.0 % uptime
Today
AWS S3 Integration Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 27, 2024

No incidents reported today.

Jul 26, 2024

No incidents reported.

Jul 25, 2024

No incidents reported.

Jul 24, 2024

No incidents reported.

Jul 23, 2024

No incidents reported.

Jul 22, 2024
Resolved - ESG has been fully operational since 6:30pm EDT on July 20, 2024. Please contact esghelpdesk@fda.hhs.gov for any missing acknowledgements for submissions sent after 2:17pm EDT on July 19, 2024.

Any submissions sent prior to 2:17pm EDT on July 19, 2024 must be resent.

Jul 22, 08:12 PDT
Monitoring - ESG Pre-Production and Production is currently unavailable due to the ongoing CrowdStrike issues. We will notify all users once the system is available.

Thank you,
ESG Support

Jul 19, 13:52 PDT
Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024
Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.