Propel System Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Propel Core Functionality ? Operational
90 days ago
100.0 % uptime
Today
Propel Import Operational
90 days ago
100.0 % uptime
Today
Propel Export ? Operational
90 days ago
100.0 % uptime
Today
PDF Generation Service ? Operational
90 days ago
100.0 % uptime
Today
Propel SSO Server ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
FDA Medwatch Integration Operational
90 days ago
100.0 % uptime
Today
AWS S3 Integration Operational
90 days ago
100.0 % uptime
Today
Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance: Heroku Server Maintenance Dec 13, 2024 18:00-19:00 PST
Propel Software is performing an immediate maintenance on our Heroku server beginning at 6:00pm PST, ending at 7pm PST, Friday, December 13th. This is a fix to update Import Service and will have a brief downtime. We apologize for any inconvenience. For more information, or if you have any questions, please contact the Support Team at support@propelsoftware.com.
Posted on Dec 11, 2024 - 09:52 PST
Past Incidents
Dec 13, 2024

No incidents reported today.

Dec 12, 2024

No incidents reported.

Dec 11, 2024

No incidents reported.

Dec 10, 2024

No incidents reported.

Dec 9, 2024

No incidents reported.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024

No incidents reported.

Dec 5, 2024

No incidents reported.

Dec 4, 2024

No incidents reported.

Dec 3, 2024
Emergency Maintenance: Heroku Server Maintenance
Completed - The scheduled maintenance has been completed.
Dec 3, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 18:00 PST
Scheduled - Propel Software is performing maintenance on our Heroku server beginning at 6:00pm PDT on Tuesday, December 3rd. This maintenance is required to fix Propel Export and Requirements services and will have a brief downtime. For more information or questions please contact the Support Team at support@propelsoftware.com.
Dec 3, 14:40 PST
Dec 2, 2024
Scheduled Maintenance: Heroku Server Maintenance
Completed - The scheduled maintenance has been completed.
Dec 2, 19:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 PST
Scheduled - To coincide with our Winter ’25 Update (8.84), Propel Software is performing maintenance on our Heroku server beginning at 6:00pm PDT on Monday, December 2nd. This is a release to improve Propel Export and Document Services and will have a brief downtime. For more information or questions please contact the Support Team at support@propelsoftware.com.
Nov 26, 15:29 PST
Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

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