FDA Medwatch Network Issue

Incident Report for Propel

Resolved

This incident has been resolved.

Posted Apr 07, 2025 - 13:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 07, 2025 - 13:14 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 07, 2025 - 12:56 PDT

Investigating

Please be advised that FDA ESG is currently experiencing issues sending Acknowledgements past ACK1. We are currently investigating the issue

Please do not submit any Acknowledgement related helpdesk tickets until advised further.

Posted Apr 07, 2025 - 12:44 PDT

This incident affected: Integrations (FDA Medwatch Integration).