Scheduled Maintenance: Migration to Service Cloud
Scheduled Maintenance Report for Propel
Completed
The scheduled maintenance has been completed.
Posted Apr 08, 2022 - 07:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 08, 2022 - 06:00 PDT
Scheduled
Scheduled Maintenance: The Propel Support Team is finalizing our migration to Service Cloud. At this time we are preparing the move of all open tickets to the new system to provide ticket resolution continuity. This transition to Service Cloud will not have any impact on the Propel platform. During the maintenance period, you will still be able to open new tickets by emailing support@propelplm.com.

Please note that previous email ticket threads will not route to the new help desk service so customers will receive a new email regarding their open tickets with the new routing.

Maintenance period will be: April 8th, 2022 from 9:00a EDT (6:00a PDT) to 10:00a EDT (7:00a PDT).

If you have questions please contact your customer success manager or support@propelplm.com.
Posted Mar 31, 2022 - 15:24 PDT